First, visit our Frequently Asked Questions Page where you will find many answers to solve your issue.

Second, if those steps did not do the trick, please email us at: techsupport@pogoelectronics.com

All our products equipped with the Smartprotec premium security feature:

The Smartprotec Premium service is provided by Inspice and is available to all new and existing customers.

To activate this theft and loss protection service:

Note: The product serial number is located on the back or inside the battery compartment of your product.

1. Activate SmartProtec Premium
2. Stolen PoGo device checking

For more info or support, please contact Inspice